2013 MTLI Graduate Program
The Medical Transport Leadership Institute is pleased to present the 2013 Graduate Program: COMING SOON!
April 28-May 3, 2013
Oglebay Resort, Wheeling, West Virginia
2012 PROGRAM HIGHLIGHTS
In keeping with our commitment to provide information and presentations that inform as well as challenge us to succeed, the Medical Transport Leadership Institute Graduate School is pleased to offer our 2012 students a comprehensive and challenging course of education that will not only educate and stimulate conversation, but will undoubtedly change the way you and your team work by providing your team with the knowledge and tools to succeed.
We begin with William Shannon who will bring his ideas as well as his humor and insight on People Management issues, and also provide education and insight into the importance of Team Dynamics and Communication.
Next, Stephanie Vance will inform and provide important information on working “within the system” utilizing the concepts and apparatus of Advocacy in Government Relations.
We are pleased to welcome back Terry L. von Thaden, Ph.D. who will present strategies for understanding safety issues across the organization. Specifically she will be presenting information on Decision Making, Information Sharing, Safety Cultures and Fatigue Risk Management.
Last but not least, we are delighted to see the return of Robert Freitas who will present discussions in group forum on Current Management Topics & Trends. This is the perfect opportunity to interact, voice your opinion and be challenged to change your views.
Also of note, on Thursday afternoon, longtime MLTI Regents, Kris Nelson and Greg Hildenbrand will lead a series of interactive managment case studies.
Full Schedule
Monday AM & PM Session
People Management, Team Dynamics and Communication
Tuesday AM Session
Advocacy in Government Relations
Tuesday PM
Golf & Other Activities
Wednesday AM & PM Session
Decision Making, Information Sharing, Safety Culture and Fatigue Risk Management
Thursday AM Session
Current Management Topics & Trends
Thursday PM Session
Interactive Management Case Studies
Monday AM and PM Session
People Management, Team Dynamics and Communication
Speaker: Bill Shannon, M.Ed
Bill Shannon, M.Ed., is a Visiting Scholar at Duke University’s Fuqua School of Business in addition to leading his own international consultancy. Much of his current consultative focus includes not-for-profit organizations as well as healthcare systems, hospitals and corporations. Bill is an international speaker and developer of curriculum on Patient & Family Centered Care, Leadership, Values, Team Dynamics, Service Improvement and Management. His work has taken him to Australia, Austria and several countries in Latin America.
Bill was Senior Vice President and Chief Wisdom Officer at DaVita, Inc., a Fortune 500 healthcare services provider where as part of the executive team, he was responsible for the corporate university, all internal communications, company culture and meetings/events. Prior to his recruitment to DaVita, he served as Executive Director for Service Improvement at Duke University School of Medicine and Healthsystem. At Duke, he began a department and service for creation and organization-wide sharing of best practices which included intranet site, system-wide service synergy group, and internal consultant services. Bill lectured throughout the university, orchestrated the selection and implementation of service standards and behaviors, and led six Duke Hospital departments.
Both Duke and DaVita got to know Bill during his twenty-one years with the Walt Disney Company. At Disney, Bill worked in several divisions including the prestigious Walt Disney Imagineering. Bill was one of four leaders who conceived and opened the Disney Institute where organizations and individuals learn “The Business behind the Magic.” Bill’s other responsibilities included health, sports & fitness facility and content development, creating experiences and curriculum for Disney’s Corporate Alliance Partners (Exxon Mobil, Coca-Cola, Delta Airlines, among others) and noteworthy healthcare organizations. In addition to Duke and DaVita, Bill taught the likes of The Cleveland Clinic, Baylor College of Medicine, Johns Hopkins, American College of Cardiology—in total, over forty healthcare systems from large systems to rural hospitals.
All three of Bill’s presentations will lead with the same premise: The overarching strategy and key tactics needed to become a great organization and better leader. In other words: “A Great Organization Made Simply.”
Whether People Management, Creating and Leading Teams or improving Communication, everything begins with organizational and personal Values. The Alignment of Values, followed by structures, processes, and behaviors are what can simplify an already busy leader’s life. Bill’s presentations will share his life experiences from being a state championship coach to Walt Disney Imagineer to senior healthcare executive, and more importantly, efficient, effective and personalized ways of leading people and teams. A way of thinking followed by takeaway tools and brief checklist of items will be included in each session.
Tuesday AM Session
Advocacy in Government Relations
Speaker: Stephanie Vance, the Advocacy Guru
Stephanie D. Vance, author of Government by the People: How to Communicate with Congress, the fabjob.com guide, Get a Job on Capitol Hill, Citizens in Action: A Guide to Influencing Government and The Advocacy Manual has more than 20 years of experience in Congressional affairs. She has worked in a prominent DC law firm, lobbied for National Public Radio and worked in various Congressional offices, holding positions as Legislative Director and Staff Director. Her work on congressional communications stems from a deep and abiding belief that government isn’t broken. She currently travels the country presenting entertaining and informative speeches and workshops to help advocates learn how to work the system and beat the odds.
Tuesday Golf Outing or other relaxing activities: 1400 - Dusk
Wednesday AM and PM Session
Decision Making, Information Sharing, Safety Culture and Fatigue Risk Management
Speaker: Dr. Terry von Thaden
In the 21st century, safety is a critical strategic issue for organizations and institutions, public and private, large and small. As organizations become more intertwined, dynamic, virtual, and global, approaches to safety must expand to encompass new realities and opportunities. Developing and measuring a robust, informed safety culture allows organizations to engage their human capital in the process of continual improvement related to quality, productivity, and above all safety. While aeromedical organizations may not be able to entirely reduce their exposure to risk, through developing a positive, proactive safety culture they may reduce or avoid altogether negative outcomes associated with adverse events. We will focus on strategies and insights for understanding and grappling with safety issues across organizational boundaries. The focus will be on practical applications and emerging research, to include: decision making, shared information, safety culture, and fatigue risk management.
Dr. von Thaden is a professor at The University of Illinois at Urbana-Champaign in the Graduate School of Library and Information Science and the Human Factors Division, with affiliate appointments in Industrial and Enterprise Systems Engineering and Psychology. Dr. von Thaden’s research involves the study of information complexity and safety culture in high risk, safety critical sociotechnical systems including aviation, medical, security, and other transportation systems. Her work investigates human factors affecting risk, decision making, information behavior, training, performance, emergency preparedness, crisis response, corporate relations, and regulatory oversight. In 2010 she founded Illumia, a safety consultancy company, and home to the SCISMS, the Safety Culture Indicator assessment tool she developed under multi-year research awards from the Federal Aviation Administration and the Air Force Office of Scientific Research. Illumia applies her approaches and methods with major industry clients, worldwide.
Thursday AM Session
Current Management Topics & Trends
Speaker: Robert Freitas
Anyone involved in a leadership position within a critical care transport program has to read: clinical updates, CME requirements for certification and licensing; aviation updates, the usual “administrivia” from those above and below in the organization. When was the last time you read a book or an article about leadership or management? Who really has the time?
Experience makes me believe that if you are not reading business books and literature I am willing to bet your competition is. This session will allow participants to find the core message in interesting literature and come away with a fast track way to get the main points.
Robert Freitas will be leading a workshop on “Current Management Topics” using articles and books culled from the Harvard Business Review, the New York Times Business Best Seller List and the Business Week Best Seller List. This presentation will be fast-paced, entertaining and interactive.
Mr. Freitas is currently the Executive Director of Emergency Medicine Consulting at Harvard Medical Faculty Physicians, providing management and education solutions to clients both domestically and internationally. He recently oversaw the acquisition of two emergency departments that see 70,000 patients annually and is a Course Director of the International Emergency Department Leadership Institute (IEDLI), lecturing internationally on healthcare leadership and management topics. Prior to this, he was the Senior Director of Operations at UMass Memorial Medical Center where he oversaw emergency departments, pharmacies, clinical labs, security and safety, as well as other clinical and non-clinical departments. He has managed medical helicopter programs as well as ground ambulance programs and has consulted on emergency management and EMS in numerous countries. Mr. Freitas received a BA in Management from the University of Massachusetts and holds a MS in Healthcare Administration from Lesley University.
Thursday PM Session
Interactive Management Case Studies
Led by Kris Nelson and Greg Hildenbrand, MTLI Regents
Download full brochure.
Download 2012 Registration Form.
REGISTRATION AND PRICING
GRADUATE 5-NIGHT PACKAGE
Arrival - Sun, Apr 22 / Departure – Fri, April 27
Single Premium Room Package - SOLD OUT
Premium Rooms in the Wilson Lodge – assigned on a first come, first serve basis.
Single Standard Room Package (AAMS Member) $1920.68
Single Standard Room Package (Non-Member) $2020.68
Double Standard Room Package (AAMS Member) $1752.68 per person
Double Standard Room Package (Non-Member) $1852.68 per person
GRADUATE 4-NIGHT PACKAGE NEW!
Arrival - Sun, Apr 22 / Departure – Thurs, April 26
Single Premium Room Package - SOLD OUT
Premium Rooms in the Wilson Lodge – assigned on a first come, first serve basis.
Single Standard Room Package (AAMS Member) $1782.97
Single Standard Room Package (Non-Member) $1882.97
(No double rate for this package.)
EARLY ARRIVAL (optional)
Early Arrival – Saturday, April 21 – Premium Package $160.16
Early Arrival – Saturday, April 21 – Standard Package $126.56
Please return your completed registration form and payment to:
Oglebay National Training Center, 465 Lodge Drive, Wheeling, WV 26003
Phone: (304) 243-4126, Fax (304) 243-4106, Email: ntc@oglebay-resort.com
Cancellation Policy:
A cancellation fee of $100 will be charged for cancellation at any time up to 30 days prior to the school; 30 – 7 days prior to the school, 50% will be charged; and with 7 days or less notice, no refund will be issued.
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