AAMS Safety Management Training Academy
June 9-13, 2013
Omni Dallas Hotel – Park West, Dallas, TX
1st Year Curriculum 2nd Year Curriculum Faculty Tuition/Housing Info
The Academy operates with a rigorous approach to competency-based education, utilizing formal classroom hours, mandatory student participation, written testing, and a code of professional conduct with courses in the following areas:
Incident & Accident Causation
Basic Sequence of Accidents (Accident Causation)
Accident & Mishap Theory, Modern Accident Causation Model, System Defects, Counter Measure Potential, and the System Model
Empowered Accountability 1
The concept of “better mistakes,” the missing link in traditional Human Factors, the Normalization of Deviance, and identifying and managing “rogue” practitioners
Empowered Accountability 2: Continuous Improvement
Why good isn’t good enough, positive peer pressure, the normalization of excellence, and spectrum shifts in safety.
HFACS, routine vs. exceptional violation of SOPs, etc.
Principles of Accident Investigation
Purposes, legal requirements, the 3 W approach, root cause analysis, and more.
"Every safety officer involved in the medical transport business should attend this course. There are so many vital areas of our business that are covered with excellence!"
-- Colin Henry, Director of Safety, MedFlight of Ohio, Columbus, Ohio
A Systemic Approach to Safety
Safety Management Systems: Soup to Nuts
The safety “stereotype,” the management dilemma, the 8 building blocks & the 4 areas of responsibility
Quantum Safety Metrics
Tools for measuring your APE and assessing your Accident Prevention Potential.
A Meeting of the Minds: the Convergence of Medicine & Aviation
The cross-fertilization of quality improvement & system design tools to handle the complex interface between medicine and safety.
The Balanced Scorecard: From Strategy to Action
Linking objectives, measures, targets and initiatives in a way that everyone knows the score (and can help the team along)!
The Policy & Regulatory Environment
Regulatory 101: Applicable Agencies & Fundamental Safety Underpinnings
Be able to translate the alphabet soup of regulatory agencies dealing safety in the EMS environment: OSHA, CDC, EPA, DOL, DOT, DHHS, DHS, FAA, NHTSA, NIOSH, NTSB, etc.
Regulatory 102: Setting the Standards (Regulations, Certifications & Accreditations)
Safety standards abound. Come learn the differences between such touchstones as CAMTS, OSHSPA, HIPAA, 1910, CWA, SPCC, EPCRA, Part 91, Part 135, NOTAMS, GOM, ADs, ANSI, NFPA, JCAHO, ISO, ICAO, etc.
Health & Safety: DO Sweat the Small Stuff
The safety risks associated with working – CISD, MRSA, needle sticks, infectious agents, pandemics, and other fun things to keep you up at night.
"After doing the first year program, I believe the SMTA will change the industry. It now provides us with the training tools that we can use to change and improve our work.”
-- Gonzalo Al. Costillo, VP, Operations, Aero Ambulancia, Santo Domingo, Dominican Republic
A Hazard Identification and Analysis
Risk Management – Assessment, Mitigation & Implementation
The history, principles, process and integration of risk management into your operations.
How to evaluate the effectiveness of your SMS and avoid “practical drift.”
Safety Guidelines vs. A Culture of Safety; accountability standards; assessing the costs of safety; communications & buy-in.
Note: This is a preliminary course listing subject to change.
“Comprehensive selection of topics from a safety focus, presented by recognized authorities in the aviation and HEMS industry who are also motivated instructors.”
-- Hal Iverson, CMTE, Operations Manager, Air St. Luke’s, Boise, Idaho
SECOND YEAR COURSE CURRICULUM
The second year course curriculum will build on the basic core knowledge areas covered in year one. Some of the topics to be covered will include:
“A balanced scorecard is a system of linked objectives, measures, targets, and initiatives which collectively describe the strategy of an organization and how the strategy can be achieved. It can take something as complicated and frequently nebulous as strategy and translate it into something that is specific and can be understood.” – David Norton
Applying the Balanced Scorecard
By the end these two hours the student should fully understand what the Balanced Scorecard is, the process (basic methodology) for creating the Balanced Scorecard and understanding the importance of strategic focus.
Emergency Preparedness I
Disaster planning, prevention, preparedness, response and recovery fall into the category of emergency management. FEMA defines an emergency as any unplanned event that can cause deaths or significant injuries to employees, customers, or the public, or that can shut down your business, disrupt operations, cause potential environmental damage, or threaten the facility’s financial standing or public image. Therefore, emergency management is the process of preparing for, mitigating, responding to and recovering from an emergency. An emergency management plan, also known as an emergency preparedness/management plan usually covers 4 stages: prevention, preparedness, response and recovery. The class will go over the steps in the planning process and provide definitions of each of the elements of the emergency management plan.
Emergency Preparedness II
At the conclusion of the presentation, students should be able to identify Motivational Strategies for implementing and Emergency Management Program. A case study in domestic terrorism will be a part of the discussion.
Project Management & Communications
How many of you have had Project Management (PM) training or experience? What was the project were you working on? Define your role as the PM. How would you define PM? What did you learn as you gained experience? The Project Manager is the primary coordinator and driver for all of the project team members and their activities relative to the team. The PM is the vital lynchpin between the project team and management; the PM is the supreme arbitrator of all team issues and holds team members responsible for their tasks. The PM keeps the team moving in a focused direction and on time. You will find that your team members will respond to you and follow your lead in attitude, timeliness, and energy.
Risk Management (TSI Certification Course): Parts 1-5
Graduates of the year-two risk management workshop receive the training and practice required to prepare risk management presentations and conduct risk management training for their organization. Graduates receive a Risk Management Trainer certificate from the US Department of Transportation's, Transportation Safety Institute.
In this course, we’ll discuss why culture is vital to sustained safety management. You’ll learn why the first step to correcting a failing culture is defining core aspects of professional behavior and setting the expectation of it. Enhancing basic professionalism can drive change from within, even if it is not adopted by everyone initially. Your search for excellence will inspire your peers and take your entire organization to a new level.
Other courses offered:
Success Factors for Group Projects,
Training & Education
||Registration/Orientation (attendance required)
Social & Dinner
Classes in session
Classes in session
Classes in session
Classes in session Year 1
Classes in session Year 2
EXAM Year 1
About The Academy
The Academy provides formal continuing education for individuals (and their organizations) interested in improving their understanding of safety systems theory and the application of that theory to the practice of medical transportation. Students will gain expertise and practical skills through formal didactic and participatory sessions designed to instill creative thinking and decision-making. Participants also obtain valuable insight into real life challenges by networking with industry leaders. The Academy operates with a rigorous approach to competency-based education, utilizing formal classroom hours, mandatory student participation, written testing, and a code of professional conduct. Due to the demands of the program, students will be expected to complete out-of-classroom assignments. Graduates of the first and 2nd year program will receive a three items: certificate of instruction, an OSHA certificate and a TSI certificate, and will be invited to participate in more in-depth programs on specific safety management topics offered in the future. Both years can be completed within a 12-month period.
While we recognize the professional obligations of the participants, students will not graduate who have missed more than two didactic sessions. Attendance is taken at the beginning of every class, and participants are expected to be on time and utilize breaks to make phone calls, answer pages, etc. Students who fail to meet the above criteria will be allowed to audit the program but will not sit for the final exam, receive a refund or obtain a certificate of completion.
Students will be given a validated 100 question written exam on the last day. To successfully graduate from the Academy, students must achieve a score of at least 70%.
Study and other resource materials, developed by the Faculty and others will be sent to registrants on for download by late May.
Strong early registration is expected for this program, so don’t hesitate once registration becomes available.
TOP 10 Reasons Why You Should Attend the Safety Management Training Academy (SMTA)
10. You have learned all you can about safety from on-the-job experience. You want to understand the science of safety and how to pro-actively institute safety as an integral part of your daily operations.
9. You want to learn about safety from real safety experts – not just someone who has learned what not to do through trial and error on the job or from someone trying to sell you a product or service.
8. You want to institute a Safety Management System in your program but need assistance and a better understanding of the components before trying to implement it.
7. You recognize the importance of safety to your service’s long term success and to your own career development.
6. You understand that safety in medical transportation has many facets – patient care/clinical safety, workplace safety, aviation safety, ground safety, special ops safety (i.e., disaster response, etc.) – and need a comprehensive understanding of how to approach safety consistently across all concerns.
5. You want to support an innovative community effort to make safety a critical part of everything we all do.
4. You have been tasked with improving safety in your medical transport organization and want to learn how to do it better.
3. You would like to learn some tools of the trade and collect some real-life strategies for addressing safety in all your operations.
2. You want to earn the Certificate of Completion from the US Department of Transportation’s Transportation Safety Institute (TSI).
1. Safety is more than what NOT to do; the best way to be safe is to be pro-active about it.
Your SMTA Registration Package INCLUDES tuition, full accommodations and most meals daily.
Single Member Rate: $2100.00
Single Non-Member Rate: $2200.00
Single Member Rate: $1600.00 (no hotel)
Single Non-Member Rate: $1700.00 (no hotel)
Register Online OR Mail registration form and payment to:
Association of Air Medical Services (AAMS), 909 North Washington Street, Suite 410, Alexandria, VA 22314
Via Facsimile: 703.836.8920 Via Email: email@example.com
*In order to qualify for the member rates, you must work for a program or company that is currently an AAMS Regular, Associate or Affiliate Member, or you must have an AAMS Personal Membership. For further information on AAMS membership, please contact Elena Sierra, Membership Manager, at (703) 836-8732 or via e-mail at firstname.lastname@example.org. You may also visit our website at www.aams.org.
Make your plans now to arrive in Dallas, Texas in time for orientation. Plan on arriving and by 1600h.
The mission of the AAMS Safety Management Training Academy is to provide a comprehensive foundation in the science and application of the discipline of safety systems for current and future leaders in the air medical and critical care transport industry. The ultimate goal of the program is to build a cadre of industry personnel with a broader knowledge and interest in all aspects of the management of safety across the entire enterprise of medical transportation – with special emphasis on safety management systems, patient safety, aviation/vehicle operational safety, and workplace safety.
Who Should Attend
The multi-disciplinary curriculum for the Academy has been developed for students with a wide variety of professional backgrounds, including:
Directors of Operations
Directors of Maintenance
Area Clinical Supervisors
Safety Committee Chairs
Influencers & Decision-makers
Current & Future leaders
At the completion of this course, the successful student will demonstrate knowledge of the fundamentals by which and through which safety is integrated in a given organization.
1. Describe the safety mission of any EMS/Medical Transport organization.
2. Describe the historical development of modern safety management.
3. Name and describe typical roles of personnel involved in safety management.
4. Describe the major management theories which have influenced the practice of safety management in EMS/Medical Transport.
5. Describe safety-performance drivers in the various roles in an EMS/Medical Transport organization.
6. Describe models of accountability in safety management which can be used to integrate the function, including SMBO, TQM and behavior-based safety systems.
7. Identify measures of safety performance which can be used to evaluate the performance of persons involved in the various safety-functional roles.
8. Describe current examples of safety management and variants in the industry today.
9. Be able to select appropriate approaches that are available to supplement and enhance the effectiveness of behavior-based safety.
10. Demonstrate competency with a few key management techniques of use to a safety program, to include accident investigations, planned inspections, job safety analysis, performance criteria, job descriptions and fault tree analysis.
11. Identify and describe the nature and scope of agencies that enforce safety and health legislation and related compliance operations.
12. Identify the criteria that establish coverage under the record-keeping requirements set forth by state and federal agencies.
13. Develop a thorough understanding of training requirements that will achieve voluntary compliance and reduce risk to employees.
14. Discuss the historical evolution of liability and identify employers’ and employees’ responsibilities for liability.
15. Conduct organization and analysis activities for Risk-Danger-Loss data.
16. Describe or employ communication techniques and motivation skills to encourage employees, managers and supervisors to avoid losses.
17. Describe maintenance management procedures that will reduce loss.
18. Describe the steps in developing a safety or health-training program.
19. Conduct a safety-oriented needs assessment.
20. Determine if safety and health needs are correctable by training or if they should be corrected by administrative or engineering changes (Performance Analysis).
Congratulations 2012 Safety Management Training Academy Graduates
Pictured Back Row:
David Lindstrom, graduate; Colin Henry, Greg Botz, faculty; Deborah Perry,
Nathan Hodgson, Russell McDonald, Janet Lynn Stefanacci, graduates;
Donna Clark,chair; Johnny Delgado, faculty
Pictured Front Row: Darryl Jones, Manuel Padilla, Will Hamilton, Dennis Schmidt,
Scott A. Larson, John Brubach, Noah Sanders, Shena Medsgar, graduates;
Natasha Ross, AAMS Staff
Established in 1980, the Association of Air Medical Services (AAMS) is an international association which serves providers of air and surface critical care medical transport systems. The association, a voluntary nonprofit organization, encourages and supports its members in maintaining a standard of performance reflecting safe operations and efficient, high quality patient care. The association is built on the idea that representation from a variety of air and surface transport services and businesses can be brought together to share information, collectively resolve problems, and provide leadership in the medical transport community.