Medical Transport Leadership Institute (MTLI) Undergraduate Program

2010 Undergraduate Registration Form 

First and Second Year Programming...

Our leadership team has been trained by MTLI for the past six years. Their professional approach to EMS Management sets the standard for other training programs to aspire to. You will NOT be sorry. --James Jackson CMTE, North Shore - Long Island Jewish Health System CEMS, Syosset, NY FIRST YEAR PRESENTATIONS Marketing/Public Relations Enhancing Your Public Image: Beyond Trinkets and Trash Developing a community outreach program, and techniques and strategies for promoting your services. HR Management Building the Transport Team: Employee Relations Once you have established your team, this course will explore generational differences as well as conflict management. Exploring ideas and suggestions to keep the team functional and developing effective team building skills is key.   Employment Law Sex, drugs and OSHA . . . SMS: A Culture of Safety This course will explore the basics of Safety Management Systems and provide the resources to understand how to incorporate Safety into your Culture as a System. Competency-Based Staff Development Employing motivational orientation, training and continuing education programs. We Don’t Need No Stinkin’ Compliance Recognizing corporate compliance expectations and addressing strategies for a successful compliance program. Leadership and Administration How to Ask for and Get What You Really Want Writing effective and realistic RFPs and contracts. Contracts: A Practical Approach for Getting What You Need & What They Want Understanding the essential components of writing and managing business contracts. Creating Win-Win Relationships Enhancing your negotiating skills. Basic Leadership The basics of leadership—its characteristics, attributes, advantages and disadvantages. Creating a Safety-Based Culture Learning how to make safety an issue in every aspect of your service. Management Information Systems: Don’t Byte Off More Than You Can Chew Information systems for medical transport services. Financial Operations SHOW ME the MONEY! The basics of financial management. Expense Identification: Hold on to the Money Understanding your cost and managing your resources effectively. Principles of Optimum Reimbursement: Follow the Money Understanding the third party reimbursement process. Program Development Think Strategically, Plan Operationally Developing a strategic business plan. Transforming Organizational Culture Fostering positive values through team building and leadership. A Program for Excellence Designing a quality management plan that works.

At a time where both air and ground critical medical transportation are striving to show the world how safe and patient focused we are at the core, MTLI fosters and empowers us all to build relationships and learn together. Some of my best, and most trusted industry friends, were made there after almost a decade of being a CMTE professional. Keep up the GREAT work.
--Todd Bailey, MBA, CMTE, MedFlight of Ohio, Columbus, Ohio

SECOND YEAR PRESENTATIONS

Utilization Management: Follow the Yellow Brick Road
Developing appropriate utilization and outcome management processes.

Business Communication Essentials
Preparing Executive Summaries, making presentations, and more!

The Art of the Dance
Mergers, acquisitions and strategic alliances.

LAWgic
Top HR issues executives need to know.

Lead, Follow, or Get Out of the Way
Diverse leadership principles and practice.

Managing Change and Redesigning Work
Dealing with constant change and redesigning work to enhance operations.

Advanced Financial Management
Cash Flow, Balance Sheet, and Performance Ratios.

Leadership Development
Leadership core competencies, career mapping and successful planning.

Group Dynamics & Consensus Development

Case Study
Case Studies in Advanced Leadership

Note: Preliminary course listing subject to change.

CMTE Certification Requirements
Testing
First year students will be given a validated 100 question written exam on the last day. To advance to the second year program, students must achieve a score of at least 70%. Second year students will be evaluated on participation in case reviews and a group project with written and oral presentations. Participants will receive two hours of class time each day to work on their project but should expect that most of the preparation for the project will happen outside of class.

Attendance
While we recognize the professional obligations of the participants, students will not graduate who have missed more than two didactic sessions in any year. Attendance is taken at the beginning of every class, and participants are expected to be on time and utilize breaks to make phone calls, answer pages, etc. Second year students’ attendance at all case review and project sessions is mandatory. Students who fail to meet the above criteria will be allowed to audit the program but will not sit for the final exam, receive a refund or obtain certification.

Itinerary
Sun, 1400h            Registration (attendance required)
Sun, 1600h            Orientation (attendance required)
Mon, 0800-1700h    Classes in session
Tue, 0800-1200h    Classes in session
Tue, 1400-Dusk      Complimentary resort activities & transportation
Wed, 0800-1700h   Classes in session

YEAR ONE
Thur, 0800-1200h    Classes in session
Thur, 1400-1600h    EXAM

YEAR TWO
Thursday, 0800-1600h    Group Presentations

YEAR ONE & YEAR TWO
Thursday, 1800h     Closing Banquet (followed by drinks & dancing)

Resource Material
Monographs and other resource material, developed by the Regents and Oglebay National Training Center, will be sent to registrants on CD by early April.

2010 Undergraduate Registration Form

Questions?

Contact Oglebay’s National Training Center at (304) 243-4126 or via e-mail at ntc@oglebay-resort.com.